Servant Leadership Vs. Cowardly Leadership
Servant Leadership Servant Leadership is roughly defined as taking care of your employees first with the expectation that they will follow your lead and take care of the customers and citizens your organization serves. This isn't a new concept. I remember reading a best-selling leadership and organization book entitled The Customer Comes Second, which was published soon after 9/11. Rosenbluth Travel was headquartered in one of the Twin Towers, and Hal Rosenbluth wrote about how they were able to re-build the company by focusing on the employees. Actually, Servant Leadership has been around since the New Testament and teachings of Islam. In layman's terms, it's pretty simple, and, what should be, obvious: listening to employees, and treating them as equals and with respect. [caption id="attachment_680" align="alignnone" width="188"] A Servant Leader[/caption] Cowardly leadership Cowardly…